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Gemdaia UK
167 Great Portland Street
United Kingdom

Frequently Asked Questions

Ready To Ship Items

UK: Next day
Rest of World: 4-7 Working Days

Made To Order Items

Our made to order items are usually dispatched in 3 weeks from the date of purchase

For more information on shipping visit here.

For complete peace of mind, we offer an exchange or a full refund within 7 days. If, for any reason, you are not entirely satisfied with your order, please inform us on +44(0)2080505209 or immediately and we will gladly assist you. 

In order for a return to be processed, the item(s) must be returned unworn within 7 days of receiving your order and they must be in their original condition, with the certification and packaging provided. 

For more information on returns visit here.

We offer a free lifetime warranty against manufacturer defects on all fine jewellery purchases.

For more infomation visit here.

Yes, Gemdaia only supports ethically-sourced and conflict-free mine-to-market gemstones to protect mining communities and honor our beautiful earth.

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