The bespoke process begins with our 100% online Bespoke Jewellery Creation Form. You can fill it in from the comfort of your own home, or anywhere in the world where you have a WiFi connection. Our intuitive form will guide you through each step of the gemstone selection and custom-design process, right down to specific details such as your ideal colour, shape, cut, clarity, treatment, and of course, setting.

At Gemdaia we make gemstones accessible and bespoke jewellery creation affordable. So whether you already know exactly what you are looking for, or would like assistance with the custom-design process, we are here to assist you every step of the way.

Based on the requirements you share with us, we begin the search for your perfect gemstone. With almost a decade in the gemstone business and deep family roots in the trade, we have cultivated close relationships with ethical mines and dealers around the world. Enabling us to source the finest mine-to-market gemstones available, at the best prices. Our clients rely on our honest, personalized, and professional service and, by working directly with credible mines, every purchase supports conflict-free safe mining and, in turn, our beautiful earth and its people.

Once we are confident that we have the very best selection of gemstones available to match your request, we will contact you personally via your preferred contact method and share detailed images, videos, and descriptions of the gemstone options with you. We understand that purchasing gemstones online requires trust, so we go to great lengths to verify the quality of every gemstone. We provide thorough, independent gemstone authenticity certificates to eliminate any possible concerns you may have and provide you with complete peace-of-mind and total reassurance before you make your selection and proceed with the purchase. That said, if you do prefer to see the gemstones in person for inspection, we will gladly ship them to you for an additional fee.

The Gemdaia team of master jewellery designers begin work to bring your bespoke jewellery request to life. First, detailed design sketches are drawn to illustrate the styling. Next, intricate 3D CAD drawings of those designs are created, using the exact dimensions of the gemstone you selected and the jewellery design settings you chose. Every angle of the drawing is meticulously analyzed and adjusted to ensure the ideal proportions, fit, and aesthetic and then, only once we believe the design is perfect, we share it with you via your preferred contact method and await your feedback. Seeing the intricate details of the design and the 3D models allows you to visualize the piece, and provides you with another opportunity to ask us further questions or request any changes prior to the design being created.

Prior to crafting your bespoke jewellery request, we will provide you with a detailed quotation, answer any questions you may have, and allow you time to review and approve your order. Once you are ready to make your purchase, you can conveniently process the payment online via our secure payment method, using a credit card or debit card, or PayPal transfer. As soon as we receive your approved custom-jewellery online order request, our Gemdaia master jewelers will begin the production process.

To create your perfect piece we use state-of-the-art jewellery equipment, advanced technology, and expert precision. The steps involved in custom-jewellery creation are numerous and intricate and at Gemdaia we devote as much time and attention to detail required to ensure the end product exceeds your expectations.

Once your custom-designed jewellery has been perfected, inspected, and polished, we will prepare your bespoke order in a beautiful personalized package before securing it for shipping.

The Gemdaia Delivery Promise provides door-to-door insured priority delivery service, a certificate of authenticity, and a fine jewellery warranty, so you can sit back, relax, and await the arrival of your custom-designed masterpiece.